This Privacy Policy explains what personal information air999 collects when you create an account and use the platform, how that information is used, how it is protected, and what control you have over your own data. Please read it before registering.
Before you go through the full policy, here are the most important points. These cards summarise how air999 handles your information as a Pakistan player. The complete policy sections below take precedence.
Air999 does not sell, rent or trade your personal information to third-party advertisers or data brokers. Your data is used only for the purposes described in this Privacy Policy — running your account, processing PKR payments and providing the platform.
All payment information — including your JazzCash number, Easypaisa details, bank account or card data — is transmitted and stored with encryption. Air999 does not store full card numbers. Payment processors handle sensitive financial data under strict security standards.
You can access, update and correct your account information at any time from your account settings. If you wish to close your account and request deletion of your personal data, you can submit that request through customer support.
The air999 Android app does not collect data beyond what is needed to run your account and improve the app experience. We do not access your contacts, messages, gallery or other device data without your explicit permission.
Air999 uses cookies to keep you logged in, remember your preferences and monitor platform performance. We do not use third-party tracking cookies for cross-site advertising. You can manage cookie preferences through your browser settings.
Air999 may send you promotional messages about bonuses, new games and PSL betting offers. These communications are optional — you can opt out at any time from your account notification settings without affecting your access to the platform.
This Privacy Policy applies to the air999 online gaming platform, accessible via the website at air999.win, the air999 Android app and the mobile web platform. It describes how air999 ("we", "us", "the Platform") collects, stores, uses and protects personal information provided by users ("you", "the Player") when registering for an account and using the platform.
By creating an air999 account, you confirm that you have read and understood this Privacy Policy and that you consent to the collection and use of your personal data as described here. If you do not agree with how we handle your data, please do not register an account or use the platform.
This policy is written in straightforward language because we believe you deserve a clear explanation of how your information is used — not a document full of legal phrasing that takes 20 minutes to decode. If anything is unclear, contact our support team at [email protected] before registering.
This Privacy Policy should be read alongside the Terms and Conditions. Together, they cover the full agreement between you and air999.
Air999 collects personal information in two main ways: information you provide directly when registering and using the platform, and information collected automatically through your use of the website and app.
| Data Type | Collected At | Purpose |
|---|---|---|
| Mobile number | Registration | Account identity, 2FA, support contact |
| Date of birth | Registration | Age verification (18+ requirement) |
| Identity document | Verification | Account verification, fraud prevention |
| Payment details | Deposit / Withdrawal | PKR transaction processing |
| IP address | Each session | Security monitoring, fraud detection |
| Bet and game history | Platform use | Account records, dispute resolution |
| Device and OS data | App / browser use | Platform optimisation, security |
Air999 uses the personal data we collect for the following purposes:
We do not use your personal data for automated decision-making that would have a legal or similarly significant effect on you without human review being available.
All financial transactions on air999 are processed in PKR. When you make a deposit or request a withdrawal through JazzCash, Easypaisa, Raast or another supported method, the payment details you provide are used solely to complete that transaction.
Air999 does not store full payment credentials where this can be avoided. For mobile wallet methods like JazzCash and Easypaisa, we store the mobile number and wallet reference necessary to process your transaction and match future withdrawals. For bank transfers, we store the account name and number you provide for withdrawal purposes.
Payment data is transmitted over encrypted connections. Our payment processing partners operate under their own security standards. Air999 does not have visibility into your full payment account history — only the transaction data directly associated with your air999 deposits and withdrawals.
Never share your JazzCash PIN, Easypaisa PIN, online banking password or any OTP with anyone — including air999 support. We will never ask for these details.
Air999 does not sell your personal information. We share data with third parties only in the following limited circumstances:
When you make a deposit or withdrawal, the necessary transaction data is shared with the relevant payment processor — for example, JazzCash or Easypaisa — to complete the transaction. These processors have their own privacy policies governing how they handle data.
When you play a game provided by a third-party studio, a session token and game-specific data are shared with that provider to run the game. Game providers do not receive your full account profile or payment information.
Air999 may use third-party fraud detection and security services. These services may process certain account and session data to identify suspicious activity. This data sharing is for the protection of all platform users.
Air999 may disclose personal data when required to do so by applicable law or in response to a legitimate legal process. We will inform you of such disclosure where permitted to do so.
Air999 does not share your data with advertisers, data brokers or unrelated third parties for marketing purposes.
Air999 retains your personal data for as long as your account is active and for a reasonable period thereafter to comply with our recordkeeping obligations, handle disputes and support fraud prevention.
If you request account closure and data deletion, we will process that request within a reasonable timeframe. Certain transaction records and identity verification documents may be retained for longer periods where required for legal, audit or dispute resolution purposes. When retention is no longer required, data is securely deleted or anonymised.
Air999 uses a range of technical and organisational measures to protect your personal data:
While we take data security seriously, no online platform can guarantee absolute security. You are responsible for maintaining the security of your account credentials — do not share your password or any OTP codes with anyone.
Air999 uses cookies and browser local storage to support platform functionality. The cookies we use fall into the following categories:
Air999 does not use third-party advertising or tracking cookies that follow your activity across other websites. You can manage or clear cookies through your browser settings. Clearing essential cookies will log you out of your account.
The air999 Android app collects the same categories of data as the website — account information, transaction data, session activity and device performance data. The app does not access device functions beyond what is necessary to operate the platform.
Specifically, the air999 app does not access your contacts list, SMS inbox, gallery, microphone, location (beyond IP-based location for security purposes) or any other device function not required to run the gaming platform. App permissions are requested only where necessary and are explained in the device's permission dialogue at the time of installation or first use.
The app may collect crash logs and performance data to help us fix bugs and improve stability. This data is anonymised where possible and used only for platform improvement.
Air999 is strictly for adults aged 18 and above. We do not knowingly collect personal data from anyone under the age of 18. Date of birth is collected during registration specifically to verify that the minimum age requirement is met.
If we become aware that an account has been created by or used by a person under 18, that account will be suspended immediately, any balance held pending review and the account closed. If you are a parent or guardian and believe a minor has registered on air999, please contact support at [email protected] immediately.
As an air999 player, you have the following rights regarding your personal data:
You can request a copy of the personal data air999 holds about you at any time.
You can update incorrect or outdated personal information from your account settings or via support.
You can request deletion of your account and personal data. Certain records may be retained as required by law or for dispute resolution.
You can opt out of promotional messages at any time from your account notification settings.
You can request a copy of your account and transaction data in a portable format by contacting support.
You can object to specific uses of your data. Contact support to raise a data processing objection.
To exercise any of these rights, contact air999 support at [email protected]. We will respond to data requests within a reasonable timeframe. Identity verification may be required before we action certain requests to protect your account security.
Air999 may update this Privacy Policy from time to time to reflect changes to the platform, payment methods, applicable practices or legal requirements. When material changes are made, registered players will be notified via the platform or through the mobile number associated with their account.
The updated policy will be published on this page with a revised "Last Updated" date. Continued use of the platform following notification of changes to this policy constitutes your acceptance of the updated version. If you do not accept the changes, you should stop using the platform and contact support to close your account.
If you have any questions about this Privacy Policy, how air999 handles your personal data, or if you wish to exercise your data rights, please contact the air999 support team.
Support is available 24/7 and responds to data-related queries as a priority. You can also find answers to common account and privacy questions in the FAQ section.
Contact email: [email protected]
Please include "Privacy" in your message subject so the correct team member handles your query promptly. For account closure and data deletion requests, please verify your identity by confirming the mobile number registered to your account.